Cloud Support Engineer (L2)

Job Summary: We are seeking a highly skilled Cloud Support Engineer to join our global Customer Support team. The primary goal of this team is to delight our customers worldwide by ensuring that any incident related to Radiant’s Cloud Platform, High Performance Computing (HPC), and AI supercomputer fleet (some of the fastest machines in the world) is resolved swiftly and decisively in collaboration with our engineering teams and third-party suppliers. The Support team delivers 24/7, 365 on-call support using a “follow the sun” model to handle and resolve customer queries. As a Cloud Support