Product Marketing Manager

About us Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more, without the complexity of legacy helpdesks. Our platform brings shared inboxes, assignment, SLAs, automations, and analytics to support teams in the tools they already use, without the overhead of another helpdesk. We're a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with the same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it. About the role We’re looking for a Product Marketing Manager who can turn product capabilities into clear stories, successful launches, and sustained adoption. You’ll own how we take new features to market, help sales communicate our value, turn customer outcomes into compelling stories, and help customers get more from Hiver. This is a hands-on role with ownership from strategy through execution, working closely with Product, Sales, Customer Success, and Marketing.