Senior Software Engineer I

Menlo Security's https://www.menlosecurity.com/ mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista http://www.vistaequitypartners.com/?utm_source=vistapressrelease&utm_campaign=menlosecurity”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. SUMMARY Menlo Security is hiring a Senior Software Engineer to join our growing Threat Protection and ShadowAI team in Bangalore. This team makes sure our users can safely browse the web through our secure cloud, protecting them from malicious sites (including those built or operated with AI) and securing access to authorized web applications. The services this team builds are a core part of Menlo's secure enterprise browser for both humans and AI agents, which means you will be working directly on one of the fastest-moving problems in security today: how organizations get visibility into and control over unsanctioned AI use without shutting it down. The team also uses AI in how it builds, from code assistants and AI-assisted test generation through to LLM-supported log and incident analysis, so you will be applying these tools as well as defending against their misuse. If you like distributed systems, deep technical problems, and work where the threat landscape changes month to month, this is a strong fit. OUTCOMES & KPIS Key Outcome(s) Owned: - Reliable, performant delivery of Threat Protection and ShadowAI services that detect and control risky web and generative AI application usage for Menlo customers. - End to end ownership of assigned features, from design through production operation and iteration. Success Metrics / KPIs: - Service availability and latency for owned components meet or exceed team SLOs. - Features delivered on committed roadmap dates, with quality measured by post-release defect and rollback rates. - Automated test coverage maintained or improved on owned code paths. - Detection accuracy for AI application and malicious site coverage, measured by false positive and false negative rates. - Mean time to detect and resolve production issues in owned services. WHAT YOU'LL DO - Design, develop, and own new features and services in the Threat Protection and ShadowAI product area, contributing directly to Menlo's technical roadmap. - Build highly available, scalable distributed systems and APIs, including multithreaded and asynchronous applications, with performance and security considered from the start. - Build and refine the detection and policy capabilities that give customers visibility into generative AI and unsanctioned web application usage in their environments. - Participate in building, deploying, and operating the Menlo Security platform in production, using dashboards, error reporting, metrics, and AI-assisted log and trace analysis to find and resolve defects quickly. - Use AI code assistants and AI-assisted test generation as part of your normal workflow to move faster, while applying your own judgment on correctness, security, and maintainability before anything ships. - Partner with product, security, operations, and other cross-functional stakeholders to align on requirements, tradeoffs, and schedules. - Write unit and automated tests, conduct code